✔︎ One-off box ✔︎ Free UK shipping ✔︎ Delivered to your door
Any questions?
How much is the box worth?
The products inside the box will be valued over £35 so value for money is definitely guaranteed!
I have an allergy or a dietary requirement, can I still join?
We'd love for every customer to be able to consistently enjoy their box items to its full extent, however due to the nature of the surprise box, we are currently not in a position to accommodate for every allergy, intolerance or preference and so there may be occasions where, unfortunately, you are not able to enjoy everything in the box.
Which box edition will I receive?
The month that you order in is the monthly box edition that you will receive. For example, if you order any time between October 1st-31st, you will receive the October Box.
The only exception to this rule would be if the monthly box sold out before the end of the month or if we extended the sale of the current month to the following month. In this case, the edition being ordered will show on the checkout page.
Which delivery company do you use?
We use Royal Mail to deliver our boxes and we always send tracking codes via email once your box has been dispatched.
How do I use a promo code?
If you have a promo code (lucky you!) you’ll be able to enter it at the checkout.
After you have clicked on "Apply" the code will be activated and your new balance will be shown.
What to do when the code on my voucher will not work?
Your discount code may only be valid for certain subscriptions or the code may have already expired. These restrictions are detailed on the fine print of the offer.
If the problem persists, please drop us a line to hello@helloyummy-box.com and we’ll help you from there.
When will my HELLOYUMMY BOX be sent to me?
We have three rounds of delivery each month, so when your box arrives depends on when you order.
- Order by the 11th and you should receive your box between the 15th and 25th of the month.
- Order between the 12th the 22nd and you should receive your box between the 25th and last day of the month.
- Order between the 23rd and last day of the month and you should receive your box by the 11th of the following month.
We hope you love your box when it arrives!
Please keep an eye out for your shipping confirmation email with your delivery details on. You will receive an email from us when our warehouse has dispatched your order with a link which will let you track your order progress. It can take 48 hours before you will see any tracking updates.
If you're still wondering where your order is, please send us an email at hello@helloyummy-box.com and we'll get back to you as soon as we can.
Please note, delivery times are only estimates and there may be delays with couriers that are beyond our control.
We ask that you notify us within 30 days of the originally promised delivery time if your order has not shown up, has shown up damaged or you're experiencing any other issue with your purchase.
Will you let me know once you have shipped my order?
Yes, of course! Firstly, we will send an order confirmation once you place your order. The next email you receive will be a shipping confirmation once our warehouse has dispatched your order with your delivery details on and a link which will let you track your order progress. It can take 48 hours before you will see any tracking updates.
If you're still wondering where your order is, please send us an email at hello@helloyummy-box.com and we'll get back to you as soon as we can.
Please note, delivery times are only estimates and there may be delays with couriers that are beyond our control.