1 Month Rolling Subscription

There are four subscription options. The longer you subscribe, the more you save!

The box contents are worth at least £35 or more so value for money is definitely guaranteed.

• A 1-month subscription costs £15.99 per month

This continues on a monthly basis unless you skip, pause or cancel.

• A 3-month subscription costs £14.99 per month

This continues on a monthly basis for 3 months. This subscription automatically renews after 3 months unless you skip, pause or cancel.

• A 6-month subscription costs £13.99 per month

This continues on a monthly basis for 6 months. This subscription automatically renews after 6 months unless you skip, pause or cancel.

• A 12-month subscription costs £13.50 per month

This continues on a monthly basis for 12 months. This subscription automatically renews after 12 months unless you skip, pause or cancel.

All subscriptions are recurring, unless skipped, paused or cancelled within the term deadline. The Monthly plan cancellation request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by September 25th if you want to cancel your October box).

The 3-month, 6-month and 12-month rolling subscription cannot be cancelled before the minimum term of the subscription. The product is given as a discount from the regular £15.99/box price due to the customer agreeing to the minimum term by choosing this subscription option. 

We'd love for every subscriber to be able to consistently enjoy their box items to its full extent, however due to the nature of the surprise box, we are currently not in a position to accommodate for every allergy, intolerance or preference and so there may be occasions where, unfortunately, you are not able to enjoy everything in the box.

The month that you order in is the first monthly box edition that you will receive. For example, if you subscribe any time between October 1st-31st, your recurring subscription will begin with the October Box.

The only exception to this rule would be if the monthly box sold out before the end of the month or if we extended the sale of the current month to the following month. In this case, the edition being ordered will show on the checkout page.

We have three rounds of delivery each month, so when your box arrives depends on when you sign up.

• Please note that all boxes paid for by the 11th are included in the first shipment, with ETA between the 15th and 25th of the month. 
• All boxes paid for between the 12th the 22nd are included in the second shipment, with ETA between the 25th and last day of the month.
• All boxes paid for between the 23rd and last day of the month are included in the third shipment, with ETA by the 11th of the following month.

We ship via Royal Mail to anywhere in the UK. Plus, delivery is absolutely FREE and we will always email you a tracking number once your box has been shipped.

We hope you love your box when it arrives! 

Existing subscribers and new subscribers: after your first box, you will always receive your box in the earliest round of delivery for each month’s box you’re due to receive, between the 15th and 25th of the month.

Please keep an eye out for your shipping confirmation email with your delivery details on. You will receive an email from us when our warehouse has dispatched your order with a link which will let you track your order progress. It can take 48 hours before you will see any tracking updates.

If you're still wondering where your order is, please send us an email at hello@helloyummy-box.com and we'll get back to you as soon as we can.

Please note, delivery times are only estimates and there may be delays with couriers that are beyond our control.

We use Royal Mail to deliver our boxes and we always send tracking codes via email once your box has been dispatched. 

Yes, of course! Firstly, we will send an order confirmation once you place your order/your subscription order is automatically processed. The next email you receive will be a shipping confirmation once our warehouse has dispatched your order with your delivery details on and a link which will let you track your order progress. It can take 48 hours before you will see any tracking updates.

If you're still wondering where your order is, please send us an email at hello@helloyummy-box.com and we'll get back to you as soon as we can.

Please note, delivery times are only estimates and there may be delays with couriers that are beyond our control.

Currently we only ship to addresses within the UK, including the Channel Islands and Scottish Highlands.

Unfortunately, we're not able to offer our boxes internationally, however, we're working on it and hoping this will be an option in the future.

If you have a promo code (lucky you!) you’ll be able to enter it at the checkout.

After you have clicked on "Apply" the code will be activated and your new balance will be shown.

Your discount code may only be valid for certain subscriptions or the code may have already expired. These restrictions are detailed on the fine print of the offer. If the problem persists, please drop us a line to hello@helloyummy-box.com and we’ll help you from there.

We aim to reply to all emails within 1 working day.

Payment for your first box will be taken straight away when you sign up. 

After this, for your second box, you will be charged automatically on the 11th of the month, unless you skip, pause or cancel.

From your third box and in each month following, you will be charged automatically on the 1st of the month, unless you skip, pause or cancel.

All subscriptions are recurring, unless skipped, paused or cancelled within the term deadline. The Monthly plan cancellation request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by September 25th if you want to cancel your October box).

We understand that sometimes you need to take a break and we want to make that as easy as we can for you. To pause your subscription or skip your upcoming box, please drop us a line to hello@helloyummy-box.com and we'll help you from there. We aim to reply to all emails within 2 working days.

The request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must email us by September 25th if you want to skip or pause your October box). If you are pausing or skipping your box after the 25th, you will still receive next month’s edition as your box has already been allocated.

Please drop us a line to hello@helloyummy-box.com and we'll help you from there. We aim to reply to all emails within 2 working days. If there's anything we can do to help you find you a more suitable plan please let us know.

The cancellation request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by September 25th if you want to cancel your October box). If you sign up or cancel after the cut-off time, you will still receive next month’s edition as your box has already been allocated and our team will already be getting your box ready to be sent out on time for your delivery day. Your cancellation will be effective from the following month.

The 3-month, 6-month and 12-month rolling subscription cannot be cancelled before the minimum term of the subscription. The product is given as a discount from the regular £15.99/box price due to the customer agreeing to the minimum term by choosing this subscription option. 

Please note that orders in progress cannot be cancelled.