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1 Month Rolling Subscription
1 Month Rolling Subscription
Do you like trying new snacks and food products? Here at HelloYummy Box, we curate new surprises every month!
The perfect way to discover new, unique and exclusive products, from our latest discoveries to all-time favourites, delivered straight to your... Read more
Do you like trying new snacks and food products? Here at HelloYummy Box, we curate new surprises every month!
The perfect way to discover new, unique and exclusive products, from our latest discoveries to all-time favourites, delivered straight to your door.
Each month's box features 10-15 food & drink products from small and big brands alike. The exact contents will remain a surprise until landing with you, but you can rely on our team to curate boxes that are 100% delicious, exciting, and exceptional value for... Read more
Each month's box features 10-15 food & drink products from small and big brands alike. The exact contents will remain a surprise until landing with you, but you can rely on our team to curate boxes that are 100% delicious, exciting, and exceptional value for money (every box is worth at least £35).
*The products shown are for illustrative purposes only. Products will differ from the ones pictured.
We have three rounds of delivery each month, so when your box arrives depends on when you sign up.
If you sign up by the 11th, you should receive your first box between the 15th and 25th of the month.
If you sign up between the... Read more
We have three rounds of delivery each month, so when your box arrives depends on when you sign up.
If you sign up by the 11th, you should receive your first box between the 15th and 25th of the month.
If you sign up between the 12th the 22nd, you should receive your first box between the 25th and last day of the month.
If you sign up between the 23rd and last day of the month, you should receive your first box by the 11th of the following month.
We ship via Royal Mail to anywhere in the UK. Plus, delivery is absolutely FREE and we will always email you a tracking number once your box has been shipped.
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Skip, pause or cancel anytime.
HOW IT WORKS
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1. CHOOSE YOUR PLAN
Find the perfect plan for you, starting from just £13.50 a month. The longer you subscribe, the more you save!
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2. GET YOUR BOX
Receive 10-15 food & drink products worth over £35. Big brands & new discoveries. Delivered to your door each month.
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3. ENJOY
Keep your cupboard full and interesting, be more adventurous with your cooking, level up your snacking game...
Any questions?
How much does a HYBOX subscription cost?
There are four subscription options. The longer you subscribe, the more you save!
The box contents are worth at least £35 or more so value for money is definitely guaranteed.
- A 1-month subscription costs £15.99 per month
This continues on a monthly basis unless you skip, pause or cancel.
- A 3-month subscription costs £14.99 per month
This continues on a monthly basis for 3 months. This subscription automatically renews after 3 months unless you skip, pause or cancel.
- A 6-month subscription costs £13.99 per month
This continues on a monthly basis for 6 months. This subscription automatically renews after 6 months unless you skip, pause or cancel.
- A 12-month subscription costs £13.50 per month
This continues on a monthly basis for 12 months. This subscription automatically renews after 12 months unless you skip, pause or cancel.
All subscriptions are recurring, unless skipped, paused or cancelled within the term deadline. The Monthly plan cancellation request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by September 25th if you want to cancel your October box).
The 3-month, 6-month and 12-month rolling subscription cannot be cancelled before the minimum term of the subscription. The product is given as a discount from the regular £15.99/box price due to the customer agreeing to the minimum term by choosing this subscription option.
So why have one of our amazing subscriptions?
- First in line: As a subscriber, you will always receive your box in the earliest round of delivery for each month’s box you’re due to receive, between the 15th and 25th of the month.
- Save even more: The box contents are worth at least £35 or more so value for money is definitely guaranteed. There are four subscription options and the longer you subscribe, the more you save!
- Super flexible: You can skip, pause or cancel anytime.
I have an allergy or a dietary requirement, can I still join?
We'd love for every subscriber to be able to consistently enjoy their box items to its full extent, however due to the nature of the surprise box, we are currently not in a position to accommodate for every allergy, intolerance or preference and so there may be occasions where, unfortunately, you are not able to enjoy everything in the box.
Which box edition will I receive?
The month that you order in is the first monthly box edition that you will receive. For example, if you subscribe any time between October 1st-31st, your recurring subscription will begin with the October Box.
The only exception to this rule would be if the monthly box sold out before the end of the month or if we extended the sale of the current month to the following month. In this case, the edition being ordered will show on the checkout page.
Which delivery company do you use?
We use Royal Mail to deliver our boxes and we always send tracking codes via email once your box has been dispatched.
Do you ship internationally?
Currently we only ship to addresses within the UK, including the Channel Islands and Scottish Highlands.
Unfortunately, we're not able to offer our boxes internationally, however, we're working on it and hoping this will be an option in the future.
How do I use a promo code?
If you have a promo code (lucky you!) you’ll be able to enter it at the checkout.
After you have clicked on "Apply" the code will be activated and your new balance will be shown.
What to do when the code on my voucher will not work?
Your discount code may only be valid for certain subscriptions or the code may have already expired. These restrictions are detailed on the fine print of the offer. If the problem persists, please drop us a line to hello@helloyummy-box.com and we’ll help you from there.
When will my HELLOYUMMY BOX be sent to me?
We have three rounds of delivery each month, so when your box arrives depends on when you signed up/paid.
- If you paid or signed up by the 11th, you should receive your box between the 15th and 25th of the month.
- If you paid or signed up between the 12th the 22nd, you should receive your box between the 25th and last day of the month.
- If you paid or signed up between the 23rd and last day of the month, you should receive your box by the 11th of the following month.
We hope you love your box when it arrives!
Existing subscribers and new subscribers: after your first box, you will always receive your box in the earliest round of delivery for each month’s box you’re due to receive, between the 15th and 25th of the month.
Please keep an eye out for your shipping confirmation email with your delivery details on. You will receive an email from us when our warehouse has dispatched your order with a link which will let you track your order progress. It can take 48 hours before you will see any tracking updates.
If you're still wondering where your order is, please send us an email at hello@helloyummy-box.com and we'll get back to you as soon as we can.
Please note, delivery times are only estimates and there may be delays with couriers that are beyond our control.
We ask that you notify us within 30 days of the originally promised delivery time if your order has not shown up, has shown up damaged or you're experiencing any other issue with your purchase.
When is next payment due?
Payment for your first box will be taken straight away when you sign up.
After this, for your second box, you will be charged automatically on the 11th of the month, unless you skip, pause or cancel.
From your third box and in each month following, you will be charged automatically on the 1st of the month, unless you skip, pause or cancel.
All subscriptions are recurring, unless skipped, paused or cancelled within the term deadline. The Monthly plan cancellation request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by September 25th if you want to cancel your October box).
How do I pause or skip a box?
We understand that sometimes you need to take a break and we want to make that as easy as we can for you. To pause your subscription or skip your upcoming box, please drop us a line to hello@helloyummy-box.com and we'll help you from there. We aim to reply to all emails within 2 working days.
The request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must email us by September 25th if you want to skip or pause your October box). If you are pausing or skipping your box after the 25th, you will still receive next month’s edition as your box has already been allocated.
How can I cancel my HYBOX subscription?
Please drop us a line to hello@helloyummy-box.com and we'll help you from there. We aim to reply to all emails within 2 working days. If there's anything we can do to help you find you a more suitable plan please let us know.
The cancellation request will take effect only if submitted prior to the 25th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by September 25th if you want to cancel your October box). If you are sign up or cancel after the cut-off time, you will still receive next month’s edition as your box has already been allocated and our team will already be getting your box ready to be sent out on time for your delivery day. Your cancellation will be effective from the following month.
The 3-month, 6-month and 12-month rolling subscription cannot be cancelled before the minimum term of the subscription. The product is given as a discount from the regular £15.99/box price due to the customer agreeing to the minimum term by choosing this subscription option.
Please note that orders in progress cannot be cancelled.