1 Month Rolling Subscription

Yep — but the good kind. You’ll get a box of tasty surprises delivered to your door each month, and you’re always in control. Skip a month, pause, or cancel anytime — no strings attached.

All subscriptions are recurring unless you decide to skip, pause, or cancel. If you want to make any changes for the next month, you’ll need to let us know before midnight on the 24th. For example, if you want to skip, pause, or cancel your February box, just email us at hello@helloyummy-box.com by January 24th at midnight.

If you sign up after the 24th, you’ll have until midnight on the last day of the month for any adjustments. So, if you sign up on January 30th, just drop us an email by January 31st at midnight if you want to skip, pause, or cancel your rolling subscription.

We do our best to pack each box with something for everyone, but as it’s a surprise selection each month, we’re not currently able to customise for specific allergies, intolerances, or preferences. That means there might occasionally be an item that’s not quite right for you — and we totally get that.

If that happens, why not pass it on to a friend or treat someone else? Sharing’s part of the fun, too!

You’ll receive the box for the month you sign up in — so if you subscribe in April, you’ll get the April Box.

The only time that might change is if that month’s box sells out early or we extend it into the following month. If that happens, we’ll make sure to indicate which box you’re getting at checkout so there are no surprises (except the ones inside your box!).

We ship in three rounds each month, so your delivery date depends on when you subscribe:

📦 Sign up by the 11th? Your box will arrive between the 15th and 25th of the month.

📦 Sign up between the 12th and 22nd? Your box will arrive between the 25th and the end of the month.

📦 Sign up between the 23rd and the last day of the month? Your box will arrive by the 11th of the following month.

After your first box, you’ll always get your goodies in the earliest round — so expect delivery between the 15th and 25th going forward.

Once your box has left our warehouse, we’ll ping you an email with a tracking link. It might take up to 48 hours to show any updates, so don’t worry if it looks a bit quiet at first.

Still wondering where it is? Drop us a message at hello@helloyummy-box.com and we’ll sort it.

Just a heads-up: delivery times are estimates, and sometimes couriers take a little detour. If your box hasn’t arrived within 30 days, or turns up looking a bit worse for wear, let us know — we’ve got you.

We use Royal Mail to deliver our boxes of deliciousness, and we’ll always send you a tracking code via email as soon as your order has been dispatched so you can keep your eye on your goodies as they make their way to you.

Absolutely! First off, you’ll receive an order confirmation once you place your order or when your subscription is processed. The next email will be a shipping confirmation once our warehouse has dispatched your order. This will include your delivery details and a link to track your order progress. Just a heads-up—it can take up to 48 hours for any tracking updates to show.

If you’re still wondering about your order, feel free to drop us an email at hello@helloyummy-box.com, and we’ll get back to you as soon as we can. Please keep in mind that delivery times are estimates, and there may be delays with couriers that are beyond our control.

At the moment, we only ship to addresses within the UK, including the Channel Islands and Scottish Highlands.

Unfortunately, we can't offer international shipping just yet, but we're working on it and hope to have that option available in the future!

If you have a promo code (lucky you!), you can enter it at checkout if it hasn’t already applied automatically. Just click on "Apply," and your code will be activated, showing your new balance. Enjoy!

Your discount code might only be valid for certain subscriptions, or it may have expired. You can find these details in the fine print of the offer. If the issue continues, please feel free to drop us a line at hello@helloyummy-box.com, and we’ll be happy to help. We aim to reply to all emails within 2 working days.

We’ll take payment for your first box as soon as you sign up. After that, your second box will be charged on the 11th of the month—unless you fancy skipping, pausing or cancelling. From your third box onwards, we’ll take payment on the 1st of each month (unless you’re taking a little break, of course!).

You can skip or cancel your subscription at any time by logging into your account before the date of your next payment.

If you’d like to pause your subscription instead, please email us at hello@helloyummy-box.com and our team will be happy to help.